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You can purchase a Digital Gift Card via the "Shop All" or "Digital Gift Card" on our menu. Gift cards are not physical cards but in fact virtual, you will receive a confirmation email containing your gift card code. 

All of our candles have specific lessons and reminders which can be tailored to the needs of the user for a personalized experience. Additionally, every candle comes with a booklet, where you can track your own unique and personalized spiritual journey towards faith.

Our candles are made from a soy wax blend, paraben free, and do not contain any of the phthalates which are considered harmful.

Considering the size of the candle, it is recommended to burn them in a small to medium sized room, such as a bedroom.

It depends upon many variables, however generally speaking you should start smelling the fragrance in approximately 30 minutes. The scent will become stronger and intense, the longer you burn it. Ideally, it is best to burn it for 3-4 hours.

We offer two samples of scented wax with every purchase for our first time customers only. You can mention the two samples you would like to try in the order notes, if not it will be at random.

Our candles have a burn time of approximately up to 40 hours.

The following steps will optimize the performance of the candle and ensure a pleasant experience. 

-Ensure the wick is in the center and trimmed to 1/4 of an inch between every burn to avoid soot.

-For optimal use, burn the candle for 3-4 hours minimum and until the wax melts evenly across the edge of the container to avoid tunnelling. This is very important for the first burn.

-Burn candle on a non-flammable and heat resistant surface.

-Once the candle reaches ½ an inch of remaining wax it’s time to discontinue the use of the candle.

Light the candle until the wax melts evenly across the edge of the container, usually occurs within 3-4 hours. If the candles are burned for short periods, it will cause the candle to tunnel and thus lead to wasted wax.

Our orders are shipped from Canada

We're sorry to hear you have received a faulty item! Please send us the following info:

Your Order Number

Item Name

Photos that show:

The fault as clearly as possible

Full-length photo of the item

Please do not send your faulty item back to us before we have accepted the return, just hold on to it until we have processed your request.

At the given moment, Fitrah does not offer returns. However, we do offer exchanges. If you are unsatisfied with our products, you can always contact us.

For more information, visit Shipping And Returns

Copy and paste the tracking number provided to you via email confirmation on Track Your Order. You will be able to track your package and see when the expected delivery is.

Yes, Fitrah does offer exchanges of our products under the following criteria

• Exchange must be made within 14 days of receiving your order. 
• Product must be in its original packaging, unopened and unused.

In case of a broken, damaged product or incorrect items, contact us within 7 days of delivery. A replacement or refund can be provided depending upon given circumstances.

For more information, visit Shipping And Returns

Orders are processed within 1-3 business days